Visitation

General Visitor Rules & Regulations

In-person inmate visits are no longer available. All visitation will be via video visits through the Pay Tel website.

Scheduling a Video Visit

Visit www.paytel.com to schedule a video visit.

Need help or don’t have the required technology?

  • Call the jail at 252-504-4832, option 6
  • Ask for First Sergeant Chadwick for assistance

On-Site Video Kiosk

If you don’t have a computer or mobile device, you can use the video visitation kiosk in the jail’s visitation room.

Please note:

  • Kiosk visits must be scheduled during lobby hours (8:30 AM – 4:30 PM)
  • Visits must occur on the same day the inmate’s in-person visit was previously scheduled
    • Call the jail if you’re unsure of the day

Video Visit Rates

Each inmate receives one free 15-minute video visit per week. Additional visits cost $0.30 per minute.

Assistance

Staff are available to help with scheduling or technical issues. 

Professional Visitors

Professional visitors may visit inmates Monday through Friday from 8:00am until 5:00pm. Professional visitors include law enforcement officials (detectives, probation officers, etc.), legal representatives (attorneys, paralegals, etc.) and certain medical service providers.

Clergy Visitors

Clergy Visits are permitted to visit inmates during special visiting hours. In order to be approved, you must present identification from the church you represent and a photo ID. You must call in advance of your visit and set up an appointment with a jail booking representative by calling (252) 504-4832.

Self-Reporting Inmates (Weekenders)

Self-reporting inmates (weekenders) on disciplinary restrictions and inmates who have not been classified are not eligible for social visitation.