Energy Assistance Programs help individuals and families who are faced with a crisis or emergency situation. Services include emergency financial assistance, crisis counseling, budgeting assistance, and information and referral services.
CIP, Crisis Intervention Program, is a program that assists individuals and families who are experiencing a heating of cooling related crisis, a life threatening or health related emergency, and have a final notice or past due utility bill.
Energy Neighbor is a program that provides emergency assistance to a household for heating and cooling related crisis. The funds come from Duke Energy Progress customers, employees, and corporate donations.